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Data Privacy

Privacy Policy

Our commitment to data minimization, client confidentiality, and zero-knowledge operational privacy.

Last Updated: 28 August 2026

1. Introduction & Data Controller

Luno Security Guidebook (Pty) Ltd (“we”, “us”, “our”) is dedicated to upholding the highest standards of data privacy and personal data protection. This Privacy Policy details our data collection, processing, and retention practices in compliance with the Protection of Personal Information Act (POPIA) of South Africa and applicable international privacy frameworks.

  • Data Controller: Luno Security Guidebook (Pty) Ltd
  • Registered Address: Office 11, 57 Sample Road, Johannesburg 0000, South Africa
  • Information Officer Contact: contact@logicprismcore.click

2. Personal Data We Collect

In alignment with our principle of data minimization, we collect only the information strictly necessary to communicate with you and coordinate advisory sessions:

  • Inquiry & Contact Information: Full name, email address, optional contact telephone number, and message notes submitted through our contact form.
  • Advisory Coordination Details: Selected service interest, preferred session delivery format (in-person vs. remote video), and scheduling preferences.
  • Technical Site Metrics (Aggregated): Pseudonymized device technical data, browser user-agent, and non-identifying telemetry if consent is granted via our cookie consent banner.

Critical Note: We never collect, request, process, or store cryptographic private keys, seed phrases, PIN codes, account passwords, or wallet addresses.

3. Purpose & Legal Basis for Processing

We process personal information under the following lawful grounds:

  • Performance of a Contract / Service Request: To schedule, prepare, and conduct requested educational advisory sessions.
  • Legitimate Business Interests: To respond to direct inquiries, prevent fraudulent inquiries, and maintain site stability.
  • Consent: For the placement of non-essential analytical cookies (which may be accepted or declined at any time).

4. Data Retention & Security Measures

  • Retention Period: Contact inquiry records and correspondence are retained for up to 24 months to maintain records of advisory history, after which they are securely purged from our active systems.
  • Security Standards: All communications transmitted through our Site utilize Transport Layer Security (TLS 1.3) encryption. Stored customer contact records are held in access-restricted, multi-factor protected databases located in secure data facilities.

5. International Data Transfers

When cloud infrastructure or encrypted communication tools utilize servers located outside South Africa, we ensure adequate cross-border data protection mechanisms are in place, matching or exceeding the requirements set out under Chapter 9 of POPIA.

Under the Protection of Personal Information Act (POPIA), you possess the right to:

  1. Access: Request confirmation of whether we hold personal information about you and receive a copy.
  2. Correction / Rectification: Request correction of inaccurate, outdated, or incomplete information.
  3. Deletion / Erasure: Request the destruction or deletion of your personal records.
  4. Objection to Processing: Object to the processing of personal data on reasonable grounds.

To exercise any of these rights, email our Information Officer at contact@logicprismcore.click.

7. Inquiries & Regulatory Contact

If you have questions regarding this Privacy Policy or our data handling practices, please contact: